Last updated: June 28, 2026. This Privacy Policy explains how ChimneyServices.net ("ChimneyServices.net," "we," "us" or "our") collects, uses and shares information about you when you visit chimneyservices.net (the "Site") or contact us for chimney services. By using the Site or contacting us, you agree to the practices described in this policy.
1. Information We Collect
We collect information in the following ways:
Information you provide directly
When you call us, email us, or request service, you may provide your name, phone number, email address, service address and details about your chimney or fireplace. We use this information solely to schedule and provide the services you request.
Information collected automatically
When you visit the Site, we and our analytics providers may automatically collect standard technical information such as your IP address, browser type, device type, referring page, and pages viewed. This is collected through cookies and similar technologies (see Section 4).
Phone calls
When you call the phone number listed on the Site, your call may be routed through a call-tracking service and may be monitored or recorded for quality, training and scheduling purposes. If you do not wish to be recorded, please let us know at the start of the call.
2. How We Use Your Information
- To respond to your inquiries and schedule, provide and follow up on chimney services;
- To provide quotes, estimates, written inspection reports and customer support;
- To operate, maintain, improve and secure the Site;
- To understand how visitors use the Site through aggregated analytics;
- To comply with our legal obligations and enforce our Terms & Conditions.
3. How We Share Information
We do not sell your personal information. We share information only as needed to operate our business:
- Service providers: with technicians, contractors and vendors who help us deliver services, schedule appointments, host the Site and provide analytics — only to the extent needed to perform their work.
- Legal compliance: when required by law, subpoena, or to protect the rights, property or safety of our customers, the public or ChimneyServices.net.
- Business transfers: in connection with a merger, acquisition or sale of assets, in which case any successor will be bound by this policy.
4. Cookies & Analytics
The Site uses cookies and similar technologies to remember preferences and to measure traffic. We may use third-party analytics services (such as Google Analytics) that set their own cookies and process usage data on our behalf. You can disable cookies in your browser settings, though some parts of the Site may not function as intended. For more on Google Analytics and how to opt out, visit Google's opt-out page.
5. Data Retention
We retain personal information only as long as necessary to provide services, maintain business records, resolve disputes and comply with legal obligations, after which it is deleted or anonymized.
6. Your Privacy Rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of the personal information we hold about you, and to opt out of certain processing. To exercise any of these rights, contact us using the details in Section 9. We will respond as required by applicable law and will not discriminate against you for exercising your rights.
7. Children's Privacy
The Site is intended for adults seeking home services and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be posted on this page. Your continued use of the Site after changes take effect constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or your information, contact us at:
ChimneyServices.net
150 West 88th Street
Bloomington, MN 55420
Phone: (855) 807-7707
Email: info@chimneyservices.net